Visit Harpa

If you require assistance in getting around the building, we kindly ask that you let the box office know in advance.

Harpa puts a lot of effort into children's culture and in March 2022, a special experience space was opened for children and their families, a unique place to discover the magical world of sound and tones. The space got the beautiful name Hljóðhimnar and is located on the ground floor. Further information about Hljóðhimnar and the children's program.

Guardians are kindly notified that a purchased seat is always required for children in Eldborg – main hall, unless otherwise stated. Children must be accompanied by an adult at all times.

Harpa conducts electronic monitoring for security and asset protection purposes and is responsible for the electronic monitoring in Harpa's premises. Surveillance cameras may only be used in Harpa following the purpose mentioned above. There are eight outdoor cameras at the building, two operated by Harpa are in the basement and 21 are operated by 115 security and 54 cameras are inside the building. The information generated during surveillance cameras is not kept for longer than 30 days, and only the director, property manager and security guards on duty are authorized to view footage from surveillance cameras, and then only if there is a special reason. It is only permitted to view footage on special occasions, e.g. if there is a suspicion that a security breach or an offence involving criminal responsibility has taken place in Harpa, which needs to be verified. Harpa can always hand over footage to the police in connection with the investigation of individual cases. Surveillance cameras in Harpa's car park operated by 115 Security are filming for the same purpose as other surveillance cameras in and around Harpa, but some machines read license plates. The managing director and financial manager of 115 Security have access to the data that is created and is only handed over to the police in connection with the investigation of individual cases. More information about the rights of individuals in relation to this monitoring can be obtained from Harpa at the email address: personuvernd@harpa.is.

A valid ticket is required to access all performance spaces. Please have your ticket with you at all times as you may be asked to present it. If you buy your ticket online, you will receive the ticket via e-mail.

Groups of tourists are welcome in Harpa to view the house in the areas that are open to the public at all times. Please note, however, that it is not permitted to organize tours for tourists around the building by anyone other than Harpa. Income-generating activities of companies or guides due to visits to Harpa are therefore completely prohibited. The reasons are that noise, and/or the size of groups often do not respect access restrictions, events are disrupted and, unfortunately, often hinder other visitors' access to Harpa. It is important that all visitors to Harpa respect the signs, access restrictions and other measures to control the flow of people around the building.

In Harpa, assistance dogs are welcome and we have taken certain seats in Harpa's halls that are intended for guests with an assistance dog. Seats must be ordered at Harpa's ticket sales.

The following seats are for guests with a guide dog:

• Eldborg: Guests with a guide dog are expected on the third balcony.
• Silfurberg: Guests with a guide dog are expected at the back of the hall on the right.
• Norðurljós: Guests with a guide dog are expected at the back of the hall on the left.
• Kaldalón: Guests with a guide dog are expected on the back bench in the hall.

A guide dog is not in a seat and care must be taken that he is not in the aisle. It is assumed that he is sitting or lying on the floor in front of or next to his owner. If possible, the assistance dog should have a mule. The dog must be clearly marked as a guide dog, for example with a bridle or vest.

Seat reservations can be made via midasala@harpa.is or by direct ticket number +354 528-5050.

There is no dress code at Harpa.

At Harpa we are film friendly and we try to be flexible in meeting needs although we are limited by booking availability and that Harpa is copyrighted. There is a fee for filming and photography for commercial purposes and projects must be submitted to the management of Harpa, the house's designers and architects. A fee is charged for photography and recordings for larger projects. In any case permits are necessary from the marketing department. Further information.

The Internet at Harpa is free.

We kindly request that guests enjoy any food or drinks outside of our performance spaces.

If guests notice fog or smoke in Harpa's Car Park, there is nothing to fear. It simply means that there is an event in Eldborg where theater smoke is used on stage. Hot air from Eldborg is used to heat Harpa's glass facade and the car park. That makes Harpa more environmentally friendly.

It is prohibited to take audio/video recordings or photos (including with camera phones) during all performances at Harpa. Photography is allowed for personal purposes in open spaces as long as it does not interfere with operations in the house. Further information.

We request that mobile phones are turned off at all times during performances. This is due to possible interference with any recording equipment that may be in use. Please remember that any light or sound from your phone may also be distracting to other audience members.

Please submit an inquiry about undelivered items or lost keys in a coat hanger through the form below. Harpa stores unreturned items for one month before donating them to charity. Send inquiry

Harpa is a no smoking/vaping building. Customers who wish to smoke or vape may do so in outdoor areas. Please ask a member of our staff if you would like further information on where to find smoking areas.